In force from 8 August 2026
The purpose of this Privacy policy is to inform users of the Altiora platform (the “Platform”) about the conditions under which their personal data is collected, used, retained, protected and, where applicable, disclosed to third parties in connection with the use of the services offered. Altiora undertakes to process personal data in compliance with Regulation (EU) 2016/679 (“GDPR”), the French Data Protection Act and any applicable regulation.
The controller of personal data is Mr Noa OBRINGER, a sole trader operating under the trading name “Altiora”, registered with the Trade and Companies Register of Pontoise under number 107 937 500, whose principal place of business is 53 Rue de la Coutellerie, 95300 Pontoise, France. For any question relating to the processing of your personal data or to exercise your rights, you may contact Altiora at: contact@altiora.pro.
When an account is created, certain identification data is collected to authenticate the user and manage their personal space: email address, secure password or, where an identity provider is used, the information it transmits (Google OAuth).
Altiora also processes information relating to the user account (profile settings, preferences, subscription information, connection history, exchanges with support), as well as the data users import or record in connection with their trading activity: trading journal, operations, performance, statistics, goals, personal notes, work habits and progress indicators.
Where a user chooses to connect a compatible brokerage account (MetaTrader, cTrader), Altiora accesses their trade history on a read-only basis in order to analyse it. Altiora transmits no order and at no point intervenes on that account.
Altiora may send its registered users emails relating to the service, including a reminder where an account was created without the trial ever being activated. Those messages carry a one-click unsubscribe link, and an objection is acted on immediately and permanently, without affecting the emails your account requires (security, billing).
Altiora may also collect the answers a user freely gives to short optional surveys: how they heard about the Platform, and why they cancelled a subscription or deleted their account. These answers are given voluntarily, gate no feature whatsoever, and are used solely to improve the service and measure the effectiveness of acquisition channels. Where an account is deleted, the answer is kept anonymously, detached from any identity.
Finally, certain technical data is collected automatically during browsing (IP address, browser type, operating system, connection logs) to ensure the proper functioning, security and maintenance of the services.
Your data is used to create and administer your account, give you access to the Platform’s features, manage your subscription and provide the services subscribed to (performance of the contract); ensure the technical operation of the Platform, prevent fraud and secure access (legitimate interest); respond to your support requests; and, subject to your consent where required, send you communications about developments on the Platform. No decision producing legal effects concerning you is taken solely on the basis of automated processing.
Your data may be disclosed to technical providers acting on behalf of Altiora, in particular:
These providers act as processors or technical service providers. Altiora never sells, rents or transfers its users’ personal data to third parties for commercial purposes.
Some personal data may be transferred or made accessible outside the European Union, in particular where providers are established in the United States. Such transfers are framed in accordance with GDPR requirements (adequacy decision, EU–US Data Privacy Framework or Standard Contractual Clauses, as applicable).
Data linked to the user account is retained for the entire period of use of the Platform, then deleted or anonymised within a reasonable period after the account is deleted, subject to legal obligations. Data relating to subscriptions and billing is retained for the period required by accounting and tax obligations. Connection logs and technical data are retained for a period appropriate to security requirements.
You have the right of access, rectification, erasure, restriction, objection and portability over your personal data, as well as the right to withdraw your consent at any time where processing is based on it. You may exercise these rights at: contact@altiora.pro. In the event of reasonable doubt about your identity, Altiora may request any additional information required. You also have the right to lodge a complaint with the French data protection authority (CNIL).
Altiora implements appropriate technical and organisational measures to ensure the confidentiality, integrity and availability of the personal data processed, in particular by restricting access to authorised persons only and securing exchanges between users and the Platform. Despite these measures, no system can guarantee absolute security; Altiora undertakes to comply with the applicable notification obligations in the event of a data breach.
The conditions for placing, managing and deleting cookies are set out in the Cookie policy, accessible at any time from the Platform.
Altiora reserves the right to amend this Privacy policy to reflect legislative, regulatory or functional changes to the Platform. Any substantial change will be brought to users’ attention before it takes effect.
For any question relating to this Policy, you may contact Altiora: 53 Rue de la Coutellerie, 95300 Pontoise, France — email: contact@altiora.pro. You may also lodge a complaint with the CNIL (www.cnil.fr).
This is a courtesy translation. Only the French version of this document is legally binding.
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A question about this document? contact@altiora.pro